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1 reviews | Active since Jul 2019

18 Jul 2019, 18:28

Pick pay Ga-rankuwa

Pick pay Ga-rankuwa, the lady the at de bakery Mamello doesn't have customers service at all,I went in today to order my wedding cake , I greeted her nicely and asked abt de cake prices to my surprise she responded by saying your ain't u blind der prices are written over de cakes so,wt do u wnt for me,a huge organization lyk pick n pay I dnt get it wen it hires ppl who don't put clients at de centre of wt de do,for me asking abt de cakes I did see dem,nd I wntd more clarification on how to order nd also if I wntd some toppings to b done on my preffed cake,I walked away b4 ordering bcos I dnt trust a rude person to do my wedding cake,she might at as well spoil my wedding cake with hs rudeness.I was not impressed by her wrk ethics at all????????????????????????????????

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Replies (1)
Pick n Pay
Pick n Pay's reply19 Jul 2019, 10:34
Official
Good day, 

Thank you for choosing Pick n Pay.  Please accept our apologies for the delay in response and any inconveniences caused to you.  We view this incident in a very serious light, we are busy addressing this with our management team. 

Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  Kind regards,
The Pick n Pay Team