JF
Jen F

1 reviews | Active since May 2016

13 May 2016, 07:10

Pick & Pay Clothing

<p>I got a stunning jacket from Pick & Pay Clothing for R600.00 for Mothers day last year. I wore it maximum 10 times if that (label is still new) and then stored it away in Summer, I took it out recently and wore it only to discover the zip is broken. When I approached the Hillcrest branch I was told there is a 3 month rerturn policy.</p> <p>People be careful when buying expensive jackets from there as they are clearly not guaranteed to last a year....</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply13 May 2016, 08:44
Official

Dear Jen Fisher

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

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