Pick & Pay Chatsworth

<p>This store apart from been dirty and selling expired goods at a reduced price, the front line managers ( Jeanine, Sumaya & Akashay). On Friday the 04th November i went to the store, i purchased x3 items and was told that i can pay for this at the front counter which is the express till. Standing in the line at the front Jeanine ( a manager) opened up another till to help with the express line. This cashier starts cashing up people from the back of the line. When we approced Jeanine she said she that she is busy and will tell Akashay ( not sure of his name spelling), this guy just walks pass the cashier and not say anything. So then we compalined again to Sumaya who is another manager and she told me " Oh well mam there is nothing i can do because we have been short staffed and under pressure" So i asked her what does that have to do with anything. I quering as to why people are getting cashed up from the back of the line, surely you should be requesting the next customer from the "FRONT" of the line. She just looked at me and walked away. the saddest part is that this is not the first time this happened.</p> <p> </p> <p>On another visit to the chatsworth store , i went to purchase Jacobs coffee that was on sale, and low and behold the managers was not awear of the sale. They said maybe i viewed a old pamplet. So i used my cellephone and logged on to the pick and pay online specials and i showed them the item is on sale and its not in my imagination. So my question does you managers / staff not know whats on sale and the customer has to advise them. </p> <p> </p> <p>Apart them poor management this store is absoultley dirty and always has " no store". Clearly someone's not doing theire job.</p> <p>I have daily customer of Pick and Pay all over Durban and yopur Chatsworth managers seriously needs training and proper customer management s****s.</p>