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vania P

1 reviews | Active since Mar 2019

17 May 2024, 13:21

PICK PAY

I WOULD LIKE TO WARN EVERY PERSON CONSIDERING OPENING AN ACCOUNT. RCS GRANTS THE ACCOUNT, YOU CAN BUY ON YOUR PICK PAY CARD. MY PAYMENTS ARE MADE NO LATER THAN THEN 26TH OF EACH MONTH. FOR LAST 2 YEARS I HAVE CONSTANTLY HAVE HAD TO CALL THEM BEG THEM EMAIL THEM SOMETIMES (AND YES I HAVE PROOF) UP TO 35 MAILS IN A WEEK AND STILL HAVE NO RESPONSE. I ATTACH MY POP PAID AND IT NEVER GETS UPDATED. THEY ALSO DONT REVERSE THE FEES FOR NON PAYMENT ON YOUR ACCOUNT. I AM NOW CONVINCED THAT THEY DO DO THIS ON PURPOSE SO THAT THEY CAN GET MORE MONEY FROM THE CONSUMER. I CALLED YESTERDAY THE NUMBER *** AND SPOKEN TO ALLISON. BOY - YOU NEVER HEARD OR BELIEVE THAT THIS TYPE OF SERVICE EXISTS. SHE WAS EATING AND TALKING TO PEOPLE AROUND ME. I CONFIRMED WITH HER THAT MY STATEMENT MONTH TWO STILL REFLECTS 2 MONTHS IN ARREARS AND THAT I SENT MY POP IN TOTAL INCLUDING YESTERDAY 27 TIMES, I SENT THIS TO RCS EMAILS AS WELL AS PICK PAY. I CALLED AN AMOUNT OF 36 TIMES AND INCLUDED MY PROOF OF THIS. I HAVE NOW TODAY GIVEN UP ON SORTING THIS OUT AND OPTING FOR LEGAL ROUTE. MY ACCOUNT IS VERY LITTLE OUTSTANDING BUT THIS HAS HAD MAJOR AFFECT ON MY CREDIT SCORE, MY TIME UTILISED TO SORT THIS OUT MY CALLS MADE... I AM NOW DEMANDING TO BE REIMBURSED FOR THIS TOO. AS CONSUMER I CALL SEND MY POP. ALLISON WAS RUDE MAKING JOKES WITH HER FRIENDS AROUND HER WHILE ON THE PHONE, SHE WAS EATING IN MY EAR AND AFTER EXPLAINING TO HER MY FRUSTRATION AND WHY THEY NOT UPDATING MY ACCOUNT, SHE SIMPLY SAID "MAM JUST KEEP SENDING IT, SOMEHOW SOMEONE WILL OPEN YOU EMAIL AND UPDATE IT" ALLISON - IT BEEN 2 MONTHS I URGE NO ONE TO GO VIA PICK PAY ACCOUN DIVISION WHICH IS RCS. THEY DONT CARE. I AM CONVINCED THEY DO THIS ON PURPOSE. MY PAYMENT IS ONLY R100 SO FOR THEM NOT TO ALLOCATE THIS PAYMENT IS EASY THEY GET TO CHARGE ME EXTRA 44.00 INTEREST. HOW COME OTHER MONTHS PAYMENT BEEN ALLOCATED AND SOME MONTH ALL OF A SUDDEN THEY CAN NOT SEE THE PAYMENT, SAME ACCOUNT NR AND REFF NR USED... PLEASE STAY AWAY FROM THESE IDIOTS THEY ARE *****S, THEIR STAFF NOT TRAINED, NOT EQUIPED TO DEAL WITH QUERIES. THEIR MANAGMENT TAKE NO INTEREST... WE GOING LEGAL NOT JUST TO RECTIFY BUT I WILL BE RE-IMBURSED FOR MY TIME MONEY AND CALLS MADE TO THEIR UNQUALIFIED STAFF... STAY AWAY FROM PICK PAY ACCOUNTS CARD AND RCS- ANY LOANS GRANTED BY THEM.. STAY AWAY.... IT WILL COST YOU MORE THAN THE NORMAL PAYMENT.

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Replies (3)
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vania P's update17 May 2024, 14:52
Reviewer Update
i will be writing a new review confirming (a) NO ONE CALLED ME BACK OR REP**** TO AN EMAIL. THE NR GIVEN HAS BEEN USED. BEEN CALLED BEEN EMAILED... YOUR PEOPLE ARE RUDE NOT ABLE TO HELP AND SIMPLY JUST TELL ME TO KEEP SENDING THE POP SENT AS YESTERDAY 38 TIMES.

THIS IS STANDARD EMAIL SENT - BUT FOR 2 MONTHS BEEN NO CONTACT NO RECTIFYING MY PAYMENTS. I AM TAKING PICK PAY TO COURT. I HAD ENOUGH
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vania P's update17 May 2024, 14:55
Reviewer Update
I WOULD LIKE TO WARN EVERY PERSON CONSIDERING OPENING AN ACCOUNT. RCS GRANTS THE ACCOUNT, YOU CAN BUY ON YOUR PICK PAY CARD. MY PAYMENTS ARE MADE NO LATER THAN THEN 26TH OF EACH MONTH. FOR LAST 2 YEARS I HAVE CONSTANTLY HAVE HAD TO CALL THEM BEG THEM EMAIL THEM SOMETIMES (AND YES I HAVE PROOF) UP TO 35 MAILS IN A WEEK AND STILL HAVE NO RESPONSE. I ATTACH MY POP PAID AND IT NEVER GETS UPDATED. THEY ALSO DONT REVERSE THE FEES FOR NON PAYMENT ON YOUR ACCOUNT. I AM NOW CONVINCED THAT THEY DO DO THIS ON PURPOSE SO THAT THEY CAN GET MORE MONEY FROM THE CONSUMER. I CALLED YESTERDAY THE NUMBER ********** AND SPOKEN TO ALLISON. BOY - YOU NEVER HEARD OR BELIEVE THAT THIS TYPE OF SERVICE EXISTS. SHE WAS EATING AND TALKING TO PEOPLE AROUND ME. I CONFIRMED WITH HER THAT MY STATEMENT MONTH TWO STILL REFLECTS 2 MONTHS IN ARREARS AND THAT I SENT MY POP IN TOTAL INCLUDING YESTERDAY 27 TIMES, I SENT THIS TO RCS EMAILS AS WELL AS PICK PAY. I CALLED AN AMOUNT OF 36 TIMES AND INCLUDED MY PROOF OF THIS. I HAVE NOW TODAY GIVEN UP ON SORTING THIS OUT AND OPTING FOR LEGAL ROUTE. MY ACCOUNT IS VERY LITTLE OUTSTANDING BUT THIS HAS HAD MAJOR AFFECT ON MY CREDIT SCORE, MY TIME UTILISED TO SORT THIS OUT MY CALLS MADE... I AM NOW DEMANDING TO BE REIMBURSED FOR THIS TOO. AS CONSUMER I CALL SEND MY POP. ALLISON WAS RUDE MAKING JOKES WITH HER FRIENDS AROUND HER WHILE ON THE PHONE, SHE WAS EATING IN MY EAR AND AFTER EXPLAINING TO HER MY FRUSTRATION AND WHY THEY NOT UPDATING MY ACCOUNT, SHE SIMPLY SAID "MAM JUST KEEP SENDING IT, SOMEHOW SOMEONE WILL OPEN YOU EMAIL AND UPDATE IT" ALLISON - IT BEEN 2 MONTHS I URGE NO ONE TO GO VIA PICK PAY ACCOUN DIVISION WHICH IS RCS. THEY DONT CARE. I AM CONVINCED THEY DO THIS ON PURPOSE. MY PAYMENT IS ONLY R100 SO FOR THEM NOT TO ALLOCATE THIS PAYMENT IS EASY THEY GET TO CHARGE ME EXTRA 44.00 INTEREST. HOW COME OTHER MONTHS PAYMENT BEEN ALLOCATED AND SOME MONTH ALL OF A SUDDEN THEY CAN NOT SEE THE PAYMENT, SAME ACCOUNT NR AND REFF NR USED...
PLEASE STAY AWAY FROM THESE IDIOTS THEY ARE *****S, THEIR STAFF NOT TRAINED, NOT EQUIPED TO DEAL WITH QUERIES. THEIR MANAGMENT TAKE NO INTEREST... WE GOING LEGAL NOT JUST TO RECTIFY BUT I WILL BE RE-IMBURSED FOR MY TIME MONEY AND CALLS MADE TO THEIR UNQUALIFIED STAFF... STAY AWAY FROM PICK PAY ACCOUNTS CARD AND RCS- ANY LOANS GRANTED BY THEM.. STAY AWAY.... IT WILL COST YOU MORE THAN THE NORMAL PAYMENT.

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vania P's update20 May 2024, 11:30
Reviewer Update
further more to Pick pay and RCS response . Today 20.05.2024 11:22 I received yet another call.. listen to how polite the call center ***. this one called me and after all mails sent said there no notes on the system.. she then proceeded with suttly threatening me that every call ever sms every email will be added to my account.. NOTE .. THIS IS FOR THEIR WORK NOT DONE. BECAUSE PICK PAY PROBABLY WANTS US AS CUTOMER TO DRIVE TO THEIR FINANCE AND ALLOCATE PAYMENT MADE FOR MARCH AND APRIL...
THIS IS MORE THAN 2 MONTHS GOING...
TO DATE 109 MAILS THAT I HAVE SAVE ON TO THE FOLDER....
BASIC 5TH GRADER WORK CAN NOT BE DONE IT SUCH A CHALLENGE FOR PICK PAY STAFF, THEIR CALL CENTRE CAN NOT READ WHERE ARE THEY RECRUITING FROM...

SO LISTEN PICK N PAY AND RCS... NOT ONLY WILL YOU REVERSE THE FEES THE CALLS AND EVERYTHING ELSE, BUT IF I AM NOT COMPENSATED FOR MY DISTRESS NEITHER WILL YOU GET PAYMENT FROM ME E EVER AGAIN! YOU WILL NOT AGAIN GET AWAY WITH THIS. I DONT GET PAID TO DO YOUR ACCOUNTS TO CONTACT YOU 109 TIMES SEND 109 EMAILS..