Pick n Play

Item: Pick n Pay
Rating: 1
Author: Ditiro T

Pick n Pay is advertising a Bosch hob and oven on special and I have gone to 3 different pick and pay hyper stores where the one reffered me to the next telling me that they have stock. When I got to the next store they tell me that they don't have the hob... And bare ind mind that the hob is controlled on the oven. How did they sell the hob without the oven? Got to Fairie Glen hyper and a poepol called Jerry tells me that I must drive to Wonderpark to ask them to IBT the oven. What bull**** is this? He could have done this himself ****** idiot. Bottom line is that they have *********** staff and they advertise things they don't even have. How pathetic for such a big chain store.

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Replies (1)

Pick n Pay's replyOfficial

30 Jun 2020, 10:29

Good day Ditiro, Thank you for choosing Pick n Pay & taking the time to write to us regarding your experience. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***or ***
Email address - *** - *** - ***
Kind regards,
The Pick n Pay Team

Best regards,

Pick n Pay's reply30 Jun 2020, 10:29

Official

Best regards,