Pick 'n Pay, your standards are falling again

Hi PnP,

I hate to be a negative Nancy but I have got to tell you about the Beacon Bay and Hemmingways stores. Your Hemmingways store is an absolute nightmare and the queue is always insanely long, nobody ever does anything about it. I'm hesitant to even go there anymore for a few reasons as stated below:

1) The meat, bread, milk tarts, things that you guys produce yourselves at the Beacon Bay store are not being packed right and the meat is often ******. By packed right, I mean that the OLD meat / milk tarts / bread are packed at the back and the NEW in front. So not following FIFO and seemingly being lazy just shoving it on the shelf.

2) They NEVER have chicken breast fillets in stock at the Beacon Bay store and on the off chance that they do, there will be maybe one of two packs lying there looking gross with blood in them. It honestly does not look clean.

3) Additionally to all of that, please see attached photo that I had taken showing REDUCED chicken breasts being stored in the drinks fridge at the cigarette counter. It's not the first time that I have seen that the staff store food there to buy when they go home.

4) How ow often do I have to stand in the queue behind your own PnP staff at peak hour after work at the Hemmingways and Beacon Bay branches while they are buying up the reduced items before customers can even get to them and even STORING ROAST CHICKENS TO GET DISCOUNT LATER when the shop closes. Seriously? Aren't those discounts for pensioners and the underpriveledged? I know that my dad for example goes and waits until 6pm to save money by buying those roast chickens last minute and he is very old and not well off. One cashier at Hemmingways had a roast chicken stored on top of her bag right under her register the one evening late just waiting for closing time.

5) You are still advertising Enterprise, Rainbow and Bokkie products and the recipe for Enterprise rolls online and on your app; aren't those products urgently being recalled?