1 reviews | Active since May 2010
Pick n Pay your response is as bad as your Tokai Branch!
<p>Still waiting for a response from my last complaint 2 months ago! Tokai branch - poor service, low staff moral, not enough tills open - Senior manager form Head office still hasnt contacted me!</p>
Dear Sonja
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint through to our Western Cape Regional office ; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number: ***
Dear Sonja
I do apologise for no-one responding to your complaint.
I have re-escalated your complaint through to our Western Cape Regional office ; you will receive feedback in due course.
Kind Regards
Marise Brown
Ref Number: ***
Was just called by Geraldine at Tokai Pick n Pay with regards to my complaints. Since my first post many months ago I made it clear that it would be pointless discussing my issues with anyone at the Tokai branch as they are the problem!!!!!!! This is the second attempt from Geraldine to make contact with me. The problems are far grater than Geraldine whom I am imterested to know what is her job title? Perhaps this the biggest problem? Tokai is allowed to sort out their own problems and dont know how and no one seems to care at Head Office - hence no one from Head office is coming back to me?
Was just called by Geraldine at Tokai Pick n Pay with regards to my complaints. Since my first post many months ago I made it clear that it would be pointless discussing my issues with anyone at the Tokai branch as they are the problem!!!!!!! This is the second attempt from Geraldine to make contact with me. The problems are far grater than Geraldine whom I am imterested to know what is her job title? Perhaps this the biggest problem? Tokai is allowed to sort out their own problems and dont know how and no one seems to care at Head Office - hence no one from Head office is coming back to me?