PICK n PAY - Worms in mince (Lonehill Shopping Centre)

Last week I bought two containers of lean beef mince from Pick n Pay (Lonehill Shopping Centre). I divided it into containers and froze some; used some that day to cook with, and kept a small amount in the fridge which I fed to my cat. After just a couple of days, I picked up the bowl of food and there were these tiny pale yellow white things, looking like they were growing off the mince. I took some photos and when I zoomed in, they look like tiny grains of rice.

Hopefully, what I ate was killed off during the cooking process; however, my cat eats raw mince and had eaten some that day, and the day before!

This is disgusting. I could not even later look at the sell-by date as I had moved the mince into separate containers. Plus, I not only had to throw away all that mince I had bought from PnP, but I already had some left in my freezer, which was frozen (from different, reliable, store). I could not tell the difference and therefore had to throw ALL of it out.

I think this is despicable. This is Lonehill Shopping Centre. I have never shopped there before (only in Fourways on a few occasions) but I was at another shop there, so decided just to try it.

Additionally (a smaller thing but indicative of how they operate) I specifically wanted a type of yoghurt only PnP sells. I searched through about 15 containers, even the ones furthest at the back, to fine one which did not expire the next day. I found ONE.

I still have the slip and I want a full refund, and of course I have the photos of the mince in the food. I will never use this shop again, or any PnP. Spar is so much better. But I thought PnP was alright. After this experience, I think not.

I want to be contacted by PnP and want a FULL REFUND. The two containers were about 3c shy of R200. I have the slip and photos.

KG (my name does not show on Hello Peter, but these are my real initials).