1 reviews | Active since May 2014
PICK N PAY WOODMEAD SELLS DAMAGED GOODS
We bought a Defy microwave, when we opened the box at home there was an Edgars plastic bag with receipts dated 04/04/2015. We though that was strange. we plugged the microwave on and it didn't work, went back to the box, we found a receipt for the same microwave dated March 2015.<br> <br> The microwave was obviously brought back by another customer because it was faulty and was sold to us as brand new.<br> <br> I called them this morning and the guy I spoke to was just arrogant and said I must bring the microwave back for a refund. I am disgusted with the services and the negligence by Pick n Pay. Defy also needs to do something about this if they want to protect their reputation from such retailers.<br> <br>
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
We do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
