Pick n Pay Woodmead & Chilli Lane - rough handling

Firstly I’m grateful that safety procedures are put in place HOWEVER, the handling of people and telling them they are not allowed in AT ALL unless they take a trolley.

This has happened at Pick n Pay Woodmead where my partner and I just wanted to step in after visiting Dischem, to grab a SIM card and the lady at the entrance said NO, I said sorry we just need a SIM card she pushed me to the trolleys and said “Take it and then I’ll let you in” and so my partner said “no no we only need a SIM card” she said “NO” you can’t enter. She also then proceeded to push another elderly lady as we walked away, who I regret not getting details of.

Pick n Pay Chilli Lane. Same damn thing. This time he guy at the entrance BLOCKED us with his hands as barriers. I thanked him for being so safe but I just needed bread and I would pay at the Kiosk. He said “You can’t come in”

To what extent is this acceptable? Woolworths, Checkers, Spar have been doing great, if not Wonderful with handling the increase of shopper and allowing a certain amount at a time. Why were these “rules” Or “authority” given to treat customers in such way?

Family and friends have complained about this as well, in total 18 people. That’s how many you have now lost. And I am sure there are many more.

Sad.