JR
Jonell R

1 reviews | Active since Aug 2013

28 May 2022, 13:43

Pick n Pay with the worst service ever.

Of the many Pick n Pays I have visited in my life, have I never experienced such bad service. The staff at the take away department have attitudes and walk pass you Africa time. When you wave for attention you get shown that she is busy. Then her busy is standing next to the fryin waiting for food that will still take quite a few minutes. I just want a fricken pie. Then you get to the till point. Oh my word. After you have waited in the line for so long,the cashier put out the 'use next till' sign. Where is a supervisor to assist to avoid that from happening especially when the shop is busy? To complain directly at management is not helping at all as so many people complaint so many time before and the bad service and staff attitude continues.

0
Replies (2)
JR
Jonell R's update30 May 2022, 15:57
Reviewer Update
Good day

The bad service was experienced from the Rayton branch. (Small town close to Cullinan)

I have sent an email as well for in case.

Thank you,

Jónell Roberts
Pick n Pay
Pick n Pay's reply30 May 2022, 17:26
Official
Hi Jonell,

We are busy addressing your complaint with the relevant store.

Kind regards,
The Pick n Pay Team