RB
Rudi B

1 reviews | Active since Aug 2017

24 Aug 2017, 19:46

Pick n Pay White River Cashiers is a NO NO

When i was in Pick a Pay i came to this cashier Hazel at teller 5. She greet me in her language and i say to here in a good manner Good Evening can i have some bags please? She began to laugh and started to make jokes just because i didn't greet her in her Language and make jokes about the bags i want. I asked her i want to draw R100.00 when se is finish and i payed my stuff i asked her where is the R100.00 i asked her to draw. She rep**** hat i didn't asked her. I told her no she would not hear me because she making jokes about the customers and i walked out. Pick n Pay White River If you don't want our money I can always go to spar. I am a regular customer go everyday to your store. now this ****. I don't need this attitude from your cashiers.

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Replies (1)
Pick n Pay
Pick n Pay's reply25 Aug 2017, 14:18
Official

Good day Rudi,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas