1 reviews | Active since May 2015
Pick N Pay when it suits them
So we purchase from Pick n Pay online monthly at our office. we received stickeez when that promotion was on. so we purchased +/- R2100 of groceries and i called to find out where is the stickers for the Pot promotion, the assistant then says please give me your order number so i can check if this applies to online shopping - whoch is weird as this should be a standard question not pending on an order number. Of course it wouldnt cos its 21 stickers she would have to send me. Lame!
Hi Jyothi,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our apologies for any confusion caused with the Royal VBK promotion.
This promotion is run at all Hyper Stores and is for in store purchases only and is not for online shopping therefore you were not allocated any stickers for your online shop.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas
Hi Jyothi,
Thank you for taking the time to write to us and for choosing Pick n Pay.
Please accept our apologies for any confusion caused with the Royal VBK promotion.
This promotion is run at all Hyper Stores and is for in store purchases only and is not for online shopping therefore you were not allocated any stickers for your online shop.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Vanitha Venketas