1 reviews | Active since Jan 2017
Pick n pay victiorian heidelberg tellers do not care
Had very bad experience today at pick n pay by victorian centre heidelberg gauteng. The entire pick n pay was packed with like 1000 people and all of them invade your space and breathe and cough in your face! And the teller by the lotto ticket machine allows people to cut infront of you while you are being helped and does not tell the intruder thats vutting line and invading your space and coughing in your face to stand back because they are busy with a customer, no the ignore it and let it happen. And the teller also creased my lotto tickets with how rough she handled them. Extremely poor do not care F you attitudes. PEOPLE CAN GET TB from people invading your spaces and breathing and coughing in your face. The tellers in pick and pay allow people to cut lines and invade peoples spaces and they wont do anything because the do not care. Was +-11:00 am!
Good day Donnie Snyman,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
Good day Donnie Snyman,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Thabisile Macuacua
