JC
Jav C

1 reviews | Active since Feb 2020

08 Feb 2020, 12:21

Pick 'n Pay VERULAM SHOULD PUT THEIR PROFITS TO BETTER USE!!

Pick 'n Pay Verulam has got to be the worst Pick 'n Pay. The so called construction has been taking place for well over a year. Big buildings come up quicker than whatever nonsense they are trying to build there. The driveway has been damaging cars for over 4 years now (nothing has been done). This shop is always busy and therefore make a lot of money, the least they can do is fix their driveway and create a better parking space as cars are getting damaged and messed in their so called "parking", not to mention people's clothes aswell as it is a dirt area.

The tellers are none the better either, the shop is always busy hence the long lines - however they take their own sweet time and talk amongst one another instead of getting the job done more quickly and efficiently.

0
Replies (3)
Pick n Pay
Pick n Pay's reply11 Feb 2020, 12:12
Official
 
Good day Javendren Chetty, 
 
Thank you for taking the time to address your concerns with us. 
 
Please accept our apologies for the bad service and inconvenience caused. 
 
We are addressing your concerns with our management team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards,           
The Pick n Pay Team 
JC
Jav C's update21 Feb 2020, 12:43
Reviewer Update
Good day,

Still nothing has been done about this. My car has been damaged and scratched again by this terrible driveway of which they refuse to repair, aswell as the dirt area they call parking. Any idea when any of this will be sorted out?
JC
Jav C's update23 Mar 2020, 16:42
Reviewer Update
Good day,

Still nothing has been done. In fact, it seems to be getting worst regarding this VERY VERY SLOW CONSTRUCTION, DRIVEWAY THAT IS DAMAGING CARS and UNFRIENDLY TELLERS (they are not doing us favors by scanning our items).