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chanelle N

1 reviews | Active since Apr 2016

04 May 2016, 08:00

Pick N Pay Vangate Mall Cape Town

Bad service from bakery I have always experienced bad service or even no service at all from the bakery at pick n pay Vangate mall, I go to the mall everyday after work and have complained before to the manager and even the manager has an attitude there is always just one person helping customers or nobody at all, I end up just having to wait and wait until someone eventually sees me to help me. it is disappointing that this is how loyal customers get treated. these people assisting at the bakery are not friendly at all nor is the manager it is pathetic.

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Replies (1)
Pick n Pay
Pick n Pay's reply04 May 2016, 08:40
Official

Dear Chanelle

Thank you for your email communication.

We do apologise for the poor customer service received, your comments have been brought to the attention of senior management responsible, who will be in contact with you.

Kind Regards 

Marise Brown 

Ref Number : ***