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Bernd S

1 reviews | Active since Oct 2011

24 Nov 2015, 15:12

Pick n Pay unable to opt me out of communications

I have been trying to opt out of all communications from Pick n Pay for over a year now via opt-out links as well as contacting customer care and smart shopper. On the 21 October 2015 after many attempts Pick n Pay sent me an e-mail ensuring me that all my details have been removed from all there systems and that I would no longer get any communications.<br> Today, just over a month later, unsurprisingly I got another e-mail communication from Pick n Pay.<br> <br> I stopped used Pick n Pay online shopping many many years ago due to poor service and I've never had a smart shopper account or card. I am NOT a Pick n Pay customers, and at this rate I'll never be one again in the future.

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Replies (1)
Pick n Pay
Pick n Pay's reply24 Nov 2015, 15:36
Official
Hello Dooky,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible.

Yours Sincerely

Marise Brown

Ref Number : ***