1 reviews | Active since Nov 2015
PICK 'N PAY THINKS NOTHING OF THEIR CUSTOMERS
Today we had a delivery scheduled for between 11:00 am and 12:00 pm. It is now after 17:00 and still no delivery!!!!! No phone call, no sms from them to advise us that they will be late. After calling in four times we were advised that the delivery is on its way. Why must we as a customer run after a company for our goods that have already been paid for???? A simple sms or phone call would have been appreciated but no, we must just cancel all our plans and sit by the door waiting for them!! That is how little Pick and Pay value their customers.<br> <br> It is absolutely pathetic and we would discourage everyone from using their service or buying from them. This is no way to treat a customer and we will never buy anything from them again. We have always encouraged people to buy from their store and to make use of their online delivery service, but no more. This is just ridiculous!<br> <br> Pick 'n Pay, You have just lost a loyal customer who will never again buy any goods from you again !!!
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns
Please accept our apologies for any inconvenience caused.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number : ***
