MG
Marelize G

1 reviews | Active since Oct 2018

09 Jan 2021, 17:17

Pick 'n Pay *******

Take your money and don't deliver. Disgracefull. When I phoned to query, they kept you on line untill the closing time (5PM), stop speaking and pretend not to hear you and not responding. When you hang up, the office hours message come up. Pathetic bunch of *******.

0
Replies (1)
Pick n Pay
Pick n Pay's reply11 Jan 2021, 10:35
Official
Good day Marelize, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you. We are unable to make contact with your telephonically to get your order number as you have not provided us with your number. Kindly email us your order number & contact number on the email address provided below to enable our Online Customer Service team to assist you further.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday             08:00 - 19:00 
Sunday & Public Holidays  09:00 - 17:00  Our Contact number is ***
Email address: ***
Kind regards,
The Pick n Pay Team

Best regards,