1 reviews | Active since Aug 2018
Pick n pay terrible service
I was very happy to be going to Pick n pay lenasia trade route mall on a public holiday but when I got to the meat section I was ignored when asking for service. Thereafter I noticed how filthy the place was and there was meat laying on the floor (who knows what goes into those parcels of meat) and I have images to prove it. I'm not encountering problems with this place for the first time with customer service at this store. I'm very disappointed with the service we get in the south.
Good day Mashooda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor shopping experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Mashooda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the poor shopping experience.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas