DN
D N
1 reviews | Active since Nov 2018
07 Dec 2019, 16:13
PICK N PAY TERRIBLE DISCRIMATING SERVICE
PICK N PAY ONLINE SHOPPING TERRIBLE!!!!! I done my shopping online very excited not to have to go and stand in long busy annoying Pick n Pay ques just see after I have done everything, you only accept credit cards. How pathetic. Why is EFT or debit cards not accepted, why must have a credit card of which I will never apply for to do online shopping where you can just exact same why debit my account by debit card. PATHETIC, Due to this unpleasant ************** that people choosing not to go in to debt by getting credit card thanks to Pick n Pay cannot enjoy the same exciting benefits of online shopping and delivery. Cancel everything. YOU WILL NEVER SEE ME AGAIN. I AM DONE SHOPPING AT PICK N PAY
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Pick n Pay's replyOfficial
10 Dec 2019, 09:40Hi Desire,
Thank you for taking the time to address your concerns with.
Please accept our sincere apologies for the delay in response and any inconveniences caused to you.
Online orders cannot be processed with a debit card as this card requires a pin to be activated an unfortunately our online time will not have access to this pin to active your card for payment.
Any of the following Credit Cards may be used to pay for your online shopping purchases: Visa, Mastercard, Diners and Amex. Certain (non-pin based) Debit Cards may also be used - typically where the Debit Card is issued with an expiry date and a CVV number.
Our online team works different shift to process orders to ensure that they are ready in time for delivery therefore and EFT payment cannot be used as a payment method as they do at times prepare orders in the early hours of the morning or at night outside of normal business hours. Our team will not be able to contact customers during these hours to advise them of the amount required for the order.
Please feel free to view our Online Shopping T's & C's here: https://www.pnp.co.za/tncs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with.
Please accept our sincere apologies for the delay in response and any inconveniences caused to you.
Online orders cannot be processed with a debit card as this card requires a pin to be activated an unfortunately our online time will not have access to this pin to active your card for payment.
Any of the following Credit Cards may be used to pay for your online shopping purchases: Visa, Mastercard, Diners and Amex. Certain (non-pin based) Debit Cards may also be used - typically where the Debit Card is issued with an expiry date and a CVV number.
Our online team works different shift to process orders to ensure that they are ready in time for delivery therefore and EFT payment cannot be used as a payment method as they do at times prepare orders in the early hours of the morning or at night outside of normal business hours. Our team will not be able to contact customers during these hours to advise them of the amount required for the order.
Please feel free to view our Online Shopping T's & C's here: https://www.pnp.co.za/tncs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Pick n Pay's reply10 Dec 2019, 09:40
Official
Hi Desire,
Thank you for taking the time to address your concerns with.
Please accept our sincere apologies for the delay in response and any inconveniences caused to you.
Online orders cannot be processed with a debit card as this card requires a pin to be activated an unfortunately our online time will not have access to this pin to active your card for payment.
Any of the following Credit Cards may be used to pay for your online shopping purchases: Visa, Mastercard, Diners and Amex. Certain (non-pin based) Debit Cards may also be used - typically where the Debit Card is issued with an expiry date and a CVV number.
Our online team works different shift to process orders to ensure that they are ready in time for delivery therefore and EFT payment cannot be used as a payment method as they do at times prepare orders in the early hours of the morning or at night outside of normal business hours. Our team will not be able to contact customers during these hours to advise them of the amount required for the order.
Please feel free to view our Online Shopping T's & C's here: https://www.pnp.co.za/tncs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with.
Please accept our sincere apologies for the delay in response and any inconveniences caused to you.
Online orders cannot be processed with a debit card as this card requires a pin to be activated an unfortunately our online time will not have access to this pin to active your card for payment.
Any of the following Credit Cards may be used to pay for your online shopping purchases: Visa, Mastercard, Diners and Amex. Certain (non-pin based) Debit Cards may also be used - typically where the Debit Card is issued with an expiry date and a CVV number.
Our online team works different shift to process orders to ensure that they are ready in time for delivery therefore and EFT payment cannot be used as a payment method as they do at times prepare orders in the early hours of the morning or at night outside of normal business hours. Our team will not be able to contact customers during these hours to advise them of the amount required for the order.
Please feel free to view our Online Shopping T's & C's here: https://www.pnp.co.za/tncs
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team