MM
Maria M

1 reviews | Active since Jun 2019

13 Jun 2019, 19:12

Pick n pay tembisa plaza sells rotten food

Pick n pay tembisa plaza is really disgusting i bought a six pack of pick n pay brand milk in april it was off and on top of that when went to complain i got a bad attitude no one was willing to assist my brother bought cheese it was off then yesterday (12 june 2019)my mother bought 12 eggs they were off she sent ny brother to return them he was told to come back with them they will call my mother back she never recieved any call back she phoned and spoke to a guy who said he was the manager he told my mother to bring them today when my mother got there the manager was nowhere to be found she only got assistance after an hour of sitting nd waiting in the shop what kind of service is this really?

0
Replies (2)
Pick n Pay
Pick n Pay's reply14 Jun 2019, 13:18
Official
Good day Maria Moeketsi

Thank you for taking the time to address your concerns with us. 
Kindly accept our apologies for the bad service received. 

We tried calling you twice earlier on today to confirm which branch you were referring to from the following & were not able to get hold of you, for us to address the complaint with the correct team:

Family Tembisa at Address: Stand 232-233, Igqaugua Section, Tembisa, 1628, Gauteng
Family Bophelong at Address: Stand 6921, 2nd October Drive & Marinda Square, Tembisa, Johannesburg, 1911, Gauteng 
Family Ivory Park at Address: Cnr Malatse and Riverside road, Tembisa, 1632, Gauteng
Tembisa Megamart at Address: Cnr Botswana Road & Algeri road, Tswelepele (Tembisa), 1632, Gauteng
 
Please feel free to email our Customer Care Team on *** to enable them to assist immediately or call ***. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.  
 
Kind Regards,  
Pick n Pay Team 


MM
Maria M's update19 Jun 2019, 10:17
Reviewer Update
The branch is 232-233 igquagqa thembi mall Andrew mapheto drive