TL
Tebogo L

1 reviews | Active since Oct 2015

14 Oct 2022, 11:25

Pick n Pay Tembi mall 👎

Bought an unfresh dry cake at pick n pay...and accidentally threw away the receipt because i wanted to return it. I sent an email to customer care because I knew if I'd walk into the store with the cake they will make fun of me because I lost the receipt..The person from customer care [Mihlali Solano ] didn't even try to assist me instead, she kept on asking for pictures and when I send them she can't view them and responds after a day with something else..

What a bad customer experience I got from Pick n Pay

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Replies (1)
TL
Tebogo L's update14 Oct 2022, 12:46
Reviewer Update
anyway guys i threw the cake away coz i had it and i asked if can i return the cake without a receipt and i got no response. i will take this as my lose thank you.