Pick N Pay takes too much

<p>On Sunday, the 12th of June I went to the new Pick n Pay express in Safari Gardens, Rustenburg. I bought a few items and electricity. </p> <p> </p> <p>Once the payment was made, thr lady told me the meter number was wrong. I use that meter number everytime and I am 100% sure it was a technical problem. The amount went through in Full yet no electricity was given. </p> <p> </p> <p>She then did the transaction again. Another R100 off my account but no electricity. The manager came to me, very rude and arrogant and told me the money would be refunded that as the banks worl like that. So a total of R200 was taken and here I sit almost a week later with no refund. </p> <p> </p> <p>I called the shop to find out and they said it should reflect shortly. Nothing has come through. </p> <p> </p> <p>For a franchise like Pick n Pay to be so unprofessional is so dissapointing. Perhaps staff needs training. Especialy managers who lack manners and understanding. </p> <p> </p> <p>Please can I have my money bac****</p>