SM
Simphiwe M
1 reviews | Active since Feb 2015
01 Feb 2015, 12:33
Pick n Pay Table View Enjoys Humaliating Customers
Firstly, I would like to mention that I have had several unpleasant experiences at the Pick n Pay branch in Table View, Boy de Goede Circle in Cape Town. These experiences range form expired bakery goods to outright bad customer service.In this instance, I bought a 300ml glass bottle of Coke, you know the ones that you can return for a small deposit, and returned them to add to my purchase of 2 new 300ml Coke bottles.I was then told by a cashier who looked bored, unspired, extremely evasive and rude as I would soon realise, told me they do not accept the bottles for a deposit. That's strange considering that it clearly states, \Return for a Deposit"on the bottle. Anyway"
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Replies (1)Pick n Pay's replyOfficial
02 Feb 2015, 10:32Hello Consumerlive,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Pick n Pay's reply02 Feb 2015, 10:32
Official
Hello Consumerlive,
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
