Pick 'n Pay Summerstrand - Rude Staff Member

Went to Pick 'n Pay Summerstrand and the woman who was supposed to be helping me (near the kiosk) was rude to me because I could not hear her past the mask she was wearing, a protective screen between us, plus a little bit of distance between us because she was seated. Instead of speaking louder she rolled her eyes and yelled at me with the worst attitude I have ever experienced while shopping anywhere. I have noted her name but will not mention her name here. Her attitude was so appalling the man interacting with her (while she was supposed to be assisting me) felt so bad for me he literally said something along the lines of: "We're all learning". Not only was she being unprofessional but she was also being blatantly disrespectful and would not have apologised had I not confronted her after finishing my shopping.

I see that most of the reviews on here about Pick 'n Pay Summerstrand are about rude staff and that isn't surprising at all - perhaps we may all be referring to the same person! However, this does not apply to all the staff at Pick 'n Pay Summerstrand but this rude staff member was rude enough to put me off that specific store as a whole. Kindness goes a long way and she had no idea if I had a hearing impairment/disability or not - she just went straight to aggressively yelling and rolling her eyes. How unfortunate!