Pick n pay sucks

Dear Pick n Pay im very dissapointed in your service at the lotto kiosk,Friday 24 january 2020 time 18:10pm i ready to get my lotto ticket printed after spending ten to twenty min filling in my numbers only then the lady confirm with me that the machine is offline,she even gave me her pen,so i dont know if she was looking for some amu*****t not to tell me or just not well trained.I told her this is unproffesional for Pick and PAY not to notify his patrons verbaly or a sighnboard OUT OF ORDER,she just looked at me and walked away as if im doing her a favour,i reported it to customer care they will talk to her as if that is going to happen that is why im venting it on a mail,i hope this matter wont happen again,il contact Lotto aswell either to fix there machine or completely remove it.

Kind Regards Mr Petersen *** ***