Pick n Pay sucks!!!! ???????
After having an issue with your online store I decided to go in store this post Monday to get some of my groceries.
Lo and behold; Pick n Pay never fails to disappoint ??
Amongst a bunch of other things, I bought a punnet of stonefruit plums that were supposed to 'ripen at home' with a sell by date of 31/03/2019. I just bit into one and not only was it mold-ridden, but it had a couple of worms inside too.
I'm so sick of you guys and I am absolutely disappointed that I just switched my vitality healthfood preference to you guys after being with woolies for the past 2 years, however I switched as you guys are a lot closer to were I stay.
I will gladly forfeit the extra 15% cash back, pay a bit more and travel out of my way to shop at woolworths because wow, you guys are a joke. At least their customer service team has their **** together.
And please don't bother replying with your boilerplate nonsense because I'm over that too, Fam.
I'd cuss you and your mama out, but my post might be removed and ain't nobody got time for that.
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***.
Should you have any further queries please feel free to email our Customer Care Team on *** to be assisted.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.
Your reference number is ***.
Should you have any further queries please feel free to email our Customer Care Team on *** to be assisted.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
