TB
Tessa B

1 reviews | Active since Nov 2018

20 Mar 2020, 15:15

Pick n Pay Store in De la Ray Parow, ****roaches Carry Viruses and Germs...

Pnp branch De la Rey Parow.... Invested with ****roaches.. We hear about the about the Corona Virus being health conscious... But yesterday morning I went to Pnp De la Rey Parow to shop for some stuff including milk. The box of low fat milk was high on the shelf, so I asked the security guard to take it down for me.. He put it in the trolley and all I saw was ****roaches.. I took it out of the trolley ****ed 2 and thought maybe I can still buy it..But straight away another 5 and then another 7... The box of six milk was infested with disgusting ****roaches... I then saw 2 pnp staff with a tin of doom spraying by the pasta... Where is the Health and Safety... Even in times like this that people are dying of the Corona Virus... Pnp takes our money when we shop at your stores but Pnp is below the Health and safety Standard... Never mind the fact I drove my petrol out going to that store Pick n Pay De lay for milk but what I experienced was so disturbing... ****roaches carry all kinds of Viruses and Germs... Pnp Please Clean your Stores because I dont want my kids and family becoming Sick... ****roaches carry Viruses and Germs ... clean your Stores Pnp..

0
Replies (2)
Pick n Pay
Pick n Pay's reply20 Mar 2020, 20:58
Official
Good day Tessa, 

Thank you for choosing Pick n Pay. 
 
Please accept our apologies for the poor service and any inconveniences caused to you. 
 
We view this incident in a very serious light, we are busy addressing this with our management team. 
 
We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards,
The Pick n Pay Team 
TB
Tessa B's update21 Mar 2020, 10:29
Reviewer Update
Pick n pay rep**** by sending me an email saying they are "sorting out management"
Pick n pay said Nothing about what they doing about the Coachroach Infestation.
Pnp store in De la Rey has ****roaches spreading Viruses and germs All over the food stuff we buy to Eat..
So Pick n pay please dont tell us about "sorting out your Managers" Please ....
Hire a professional company that can clean out Pick n pay De la Rey Store. We your Customers are trying to survive the Corona Virus and we want a healthy and safe place to buy our food. Where is the Health and Safety Standard in the Pnp Stores???

Very Concerned Customer!