MW
Manuel W

1 reviews | Active since Sept 2015

14 Sept 2015, 19:53

PICK N PAY STIKEEZ DON'T HAVE STOCK BUT U CAN BUY!

I popped in at PnP Plattekloof and at the entrance it stated \no stock of Stikeez"which was a disappointment for the kids but I am aware that it is while stocks last from one store to the next so it was no big surprise.<br> I was not too concerned until just metres from the till I found a stand full of Stikeez \""ON SALE within the promotional period\"". Now I ask HOW (as I did to the poor teller) can you claim to offer the promotional item while stock last and then claim to not have stock and then setup a shelf selling them for R4.99 (shocking price I might add).<br> If you were selling these out of the promotional period it would make perfect sense but I think it is disgusting to make such promotional offer which then states to my slip of yesterday that I should get 4 stikeez \""while stocks last\"" when technically the store had stock.<br> I really feel like you have mislead your customers when you now decided to hold parents to ransom for having to buy any remaining Stikeez needed even though the stores have stock and the promotion is still on !!!! Disgusting and not cool Pick n Pay !!"""

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Replies (1)
Pick n Pay
Pick n Pay's reply15 Sept 2015, 09:27
Official
Hello MANNIE001,

Thank you for taking the time to contact Pick n Pay and for raising your concerns

Please accept our apologies for any inconvenience caused.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***