Pick n Pay Stellenbosch Square non pleasant experience - the whole time

Pick n Pay Stellenbosch Square at Jamestown has a highly frustrating queue system that no customer possibly can enjoy. I have not yet had an experience where people actually knew where to queue without pushing ahead in line. One day they expect you to queue next to the dog food isle, the next day they put the social distance line-up stickers at each till and tell people to queue there. A week later it is back to the old system with customers still not knowing what's going on. I have complained twice in-store about this and am sure I am not the only one. Yet no initiative is taken to fix it and improve the customer experience. I'd rather spend more money at a place that I do not walk out highly frustrated every time.