Pick n Pay *****S from the poor!

Four months ago I placed an order on PnP ASAP. They delivered the wrong order! I returned the order and requested a refund. I have spoken to them HUNDREDS of times! They keep promising to refund me, but then they just don't! They are obviously hoping I will give up asking so they can ***** my money. Pick n Pay is a ******** organisation that *****s from the poor! I want my money!