1 reviews | Active since Apr 2017

01 Apr 2018, 14:35

Pick 'n Pay stale cakes

I just bought a slice of cake from this shop. I get home n the cake is stale n feels like a rock. The worst thing is that they falsify information on the package its sell by date is for the 3rd of April but I can see that this cake has been around for quite sometime. This is not the kind of service I expected from pick n pay I'm so disappointed.

0
Replies (1)
Pick n Pay
Pick n Pay's reply03 Apr 2018, 10:46
Official

Good day Neliswa,

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate product experience.

Our team will be in touch for the product details.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Anwar Mooideen