LV
LILIAN V

1 reviews | Active since Oct 2019

20 Oct 2022, 12:13

Pick N Pay Staff Helpfullness

I have been in Pay n Pay this morning and All of a sudden everything went black and I was very sick. I came by when a lady asked me if I was ok! No, I was not but this lady brought me a chair and helped me along!! And then she fetched her (I assumed supervisor) These 2 ladies assisted me until I felt like a person again! They were absolutely amazing!! Thank you Thandi and Calvinia, I really appreciate what you 2 ladies did for me this morning! It made me feel safe and cared for!! I do hope your seniors appreciate you2 !!! Thank you Again!

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Replies (1)
Pick n Pay
Pick n Pay's reply26 Oct 2022, 12:45
Official
Hello  Lilian,
 
Thank you for your reaching out to Pick n Pay Customer Care team. We would like to sincerely apologize for the delay in our response, we are experiencing high volumes and currently doing our best to respond as quickly as possible.  Thank you for taking the time to share this wonderful compliment. We aim to give you the best customer journey. We value you as a customer and appreciate your feedback, keep it coming as it helps us improve your experience. 
 
We have communicated your compliment with the store accordingly.  For your records, please see reference number - ***. Keep it coming.  By proceeding with this request, you acknowledge that we will need to share your contact details with the relevant store/department. 

Please refer to our privacy statement for information on how we process personal information: https://www.pnp.co.za/privacy-portal
 
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: 
 
WhatsApp: ***  Call us on: ***- email us on: *** Operating Times: Monday - Saturday 08:00-17:00 - Sun & public holidays: 09:00-17:00 
 
Kind Regards, 
The Pick n Pay Team 

Best regards,