1 reviews | Active since May 2018
Pick n pay Springs mall staff stinking attitude
I have never in my life experience such more services from staff first the chicken is raw selling expired foods. Stinking attitudes for adults people who works with customers daily, I'm sure I'm not the only person sitting with thus problem luckily I understood what was said. So sick of such services from people who depends on customers to pay their damn salaries. I returned chicken I bought which was raw and the services was very pathetic, nothing was explained a refund was done and that's it, I had to ask why is there no explanation one could answer me not even the manager of the store. Today I go back to buy a view things the nerve that one of the other ladies there talking about me in Zulu thinking I don't understand, the staff there has no customer services at all and to top it all I confronted her say she continue in front of other customers and staff. That shop is horrible and I will never recommend it to any one, I work with customers myself at that is a very bad image for the company. They are old and have no idea how bad they make the shop look. Compare to Springs gate very well orientated store and stuff. Pick n pay Springs mall staff has a bad attitude. Who else are they talking about customer who comes and buy not to ask them for a thing.
Good day Rashenda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Rashenda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Rashenda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Rashenda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
