1 reviews | Active since Jul 2011
Pick ' n Pay Southdowns - WORST STORE OF THE CENTURY
Pick 'n Pay Southdowns - badly managed, staff have the worst attitude - inefficient, unfriendly ,slow, lazy, the list goes on, badly stocked - ALL ROUND the worst Pick 'n Pay I have ever been to!! Items either have no price or the price marked on the shelf tags are different to what is charged at the till - usually more expensive at the till. I have been a regular at this store for a number of years and the service just gets worse - most of the staff that work there are arrogant, rude and act like they are doing you a big favour by working there - they are SLOW to do anything that you ask. Today I was there to collect my parent's SASSA payment on their behalf, I asked Stella in which line I should stand, she told me to stand at the cigarette counter and asked the lady at the till if she had enough cash, she proceeded to mumble that she didn't and simply walked off to continue chatting, leaving me standing there. I went up to Stella again and asked her which of the tellers I could go to - to which she rep**** "we don't have!" Annoyed by this time, I asked if I should go to 2 tellers if one did not have enough for 2 transactions or what I should do? Her rude response was that I must go and ask teller 1. Carol at teller 1, told me that she did not have enough cash in her till, but proceeded to arrange to get the cash from the back. Quite simply, a case of pure and utter lazinesss and arrogance on Stella's behalf - the cash was there but she was just too darn tardy and lazy. The staff at this store need a real attitude adjustment and wake up call! I think I will be moving my business to Doringkloof - although a further drive, staff are friendly and efficient - what a pleasure!
Good day Linda,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate shopping experience.
We are addressing your concerns with our Management team and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen
Good day Linda,
Thank you for taking the time to write to us.
Kindly accept our sincerest apologies for the unfortunate shopping experience.
We are addressing your concerns with our Management team and will revert with feedback.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Anwar Mooideen
