Pick n Pay Southdowns as pathetic as ever!

A 1 star rating for Pick n Pay Southdowns and Headoffice is much too high! Posted this COMPLAINT on the 31 Dec 2018 but never got a response from PnP. In fact, PnP did not have the courtesy to respond to any of the COMPLAINT posts from the 31 Dec to 15 Jan - TARDY! Do you just ignore them and pretend they never happened because you were all on leave? FYI - don't bother calling PnP headoffice after 4pm, they have all left for the day - the phone just rings. Change your posted working hours PnP as you are not open until 6pm as you claim. Moving on to Southdowns PnP: The manager is lethargic and unapologetic and Audrey has a general 'I don't give a damn attitude' - didn't bother greeting or acknowledging me throughout our transaction. I bought 2 packs of ostrich mince marked as a 'Buy 2 and get 20% off' Needless to say the 20% was not deducted from my slip and I had to query it - not the first or the last time this will happen! I queried this with the cashier which happened to also be the manager - he did not apologise and passed it on to somebody else, who passed it on to Audrey to authorise for refund. This is not the first time I have had service issues at this particular Pick n Pay - most of the staff there have a rotten attitude and NOTHING has improved over the years. I have complained several times about the inefficiencies of this store and it's poor quality staff, but clearly nobody cares, as they continue to operate below par. Continue like this and perhaps you will land up in the same situation as Edgars!