1 reviews | Active since Jul 2018
Pick 'N Pay South Gate
On Sunday 9th September, before 11h00, I bought a full BBQ chicken from Pick 'N Pay Southgate. When arriving home, we ate half of the chicken, after lunch the other half of it was reheated. when taking it out off the microwave it had an off smell. When opening it, we came to the conclusion that the chicken was off. Yesterday I went back to the store to complain, the manager did not want to take responsibility or apologize for having sold me a chicken that was not fresh. I was told to bring the old chicken back instead. Please assist.
Good day Lee Ann Petersen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality and bad service experience. We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
Good day Lee Ann Petersen,
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the poor product quality and bad service experience. We are addressing your concerns with our management team.
We value you as a Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
Thabisile Macuacua
