AF
Alvano F

1 reviews | Active since Jun 2018

08 Jun 2018, 14:06

Pick n pay Somerset West poor service and management

Poor service from deli. Yesterday a chicken burger was 12.99 today it's 24.99. While walking away manager and staff laughing at me. There customer service line is not helpful at all

0
Replies (2)
Pick n Pay
Pick n Pay's reply08 Jun 2018, 14:59
Official

Good day Alvano,

Thank you for taking the time to address your concerns with us.

Kindly accept our apologies for the bad service received.

We view this incident in a very serious light and do not condone this sort of behavior at our stores.

We are busy addressing this with our management team.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas

AF
Alvano F's update08 Jun 2018, 16:45
Reviewer Update
Good day No one phoned me since this complaint. Do u think an apology is going to solve this?