1 reviews | Active since Aug 2013
pick n pay somerset mall do not care about their customer
<p>I had a terrible experience with front line staff more their supervisor, went to buy few things with my toddler, as i was about to be served by the cashier he vomited, not a big a deal, the cashier made a mistake of ringing twice one item i was purchasing, so a supervisor was needed to void the error, they shouted a supervisor i dont know how many times i waited with my freezing son as i had to take his poloneck off due to vomit incident, a cleaner was there in no time after the first call but supervisor no where to be found, to my disappointed a lady very annoyed came and said im sorry for the long wait i then said do u have any idea how long i ve been waiting here with a sick baby, she ignored me and gave me i dont care attitude, as i walked she talked to her collegue this customer is angry becuase i took long, i was at the toilet, that is something that she should have explained to me not the attitude, even when i asked her name which is Tania Web she still did not care, i really do not know why she was the only suppervisor but most important her behaviour is not acceptable.</p>
Dear Tina
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Dear Tina
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
