TL
Thenji L

1 reviews | Active since Jul 2019

20 May 2024, 09:19

Pick n Pay Smart /BP shopper camaign

I am generally very happy with Pick n Pay. But I now have an issue with their BP campaign. They claim if you fill up at BP fuel worth over R600 for 4 times you get a collectible car. As I filled up I got SMS'es reminding me how close I am to getting the car. On my 4th fill up they SMS'ed that I now qualify to get the car and they will send me an SMS with a unique quote the next day. That was last week Monday on 13 May 2024. To date I have not received that code. I then called them on Thursday 16 May 2024 and only got an SMS saying my query has been completed. I am however still waiting to get an SMS with the unique code to collect the car. I am beginning to think this was just a **** to get people to fill up at BP because all the SMS'es are being sent except the one that allows me to collect the car. So, Pick n Smart Shopper, please deliver on your promise and do not lead the public on. I don't need to be coerced to fill up at BP, it is my station of choice and is on my way. But if you promise to do something please do it and don't make fools of the public!

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Replies (1)
TL
Thenji L's update20 May 2024, 14:40
Reviewer Update
Thank you. I await my unique code for the collectible car. I have received your emails and SMS'es but my issue will only be resolved once I get that code and I am able to collect that car