1 reviews | Active since Aug 2013
Pick N Pay - Sinoville centre - deteriorating monthly
<p>I've been shopping at this Pick n Pay for about 30 years now and this place is getting worse every day. The management is pathetic - one day 2 customers (or maybe one of the staff with a customer) were arguing inside the doors - at the entrance. No management, nobody interfered and asked them to go outside. It went on for quite a while! These days the trolleys and baskets are scarce (all outside), there is hardly enough cashiers to help cutomers. The 10 or less items tills are slower than the normal qqueue! Yesterday there was a funny smell inside (at the back where the meat and cheese and eggs are). One day there was no wors, the shelve with Granpa has been empty now for more than a week and the whole place is not as clean as before........Don't know whether this will be addressed - NEW MANAGMENT IS NEEDED or something..........PICK N PAY is my only shop where I shop and Sinoville centre is so close to me. I WILL HAVE TO GO TO ANOTHER PICK N PAY AND IT'S GOING TO COST ME!!!! EXTRA PETROL, EXTRA TRAFFIC, ETC.!!!!!!!!!!!!!!!!!!!! HOPE YOU ARE SERIOUSLY GOING TO ATTEND TO THIS SHOP!!!!!!! PLEEEEEEAAAAAAAASSSSSSSSEEEEEEEEE</p>
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day ,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
