NK
Nomtha K
1 reviews | Active since Oct 2020
12 Oct 2020, 19:18
Pick 'n Pay Silverton
So on FridayI sent money to someone using Tyme Bank, he was supposed to get the money from Pick 'n Pay or Boxer. He went to Pick 'n Pay (Silverton) the very same day and was told they were offline, today he went to a different Pick 'n Pay and he was told the money has been taken. People who are supposed to be helping us are robbing us!
Helpful (0)
Replies (1)0
Replies (1)
Pick n Pay's replyOfficial
13 Oct 2020, 12:35Good day Nomtha, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team & TymeBank. Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Pick n Pay's reply13 Oct 2020, 12:35
Official
Good day Nomtha, Thank you for taking the time to address your concerns with us. Please accept our apologies for any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team & TymeBank. Your reference number is ***. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Should you have any further queries or need assistance please feel free to contact us on the information provided below. Monday - Saturday 08:00 - 19:00
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team
Sunday & Public Holidays 09:00 - 17:00 Our Contact number is ***
Kind regards,
The Pick n Pay Team