hB
hafid B

1 reviews | Active since Nov 2013

19 Mar 2015, 15:07

pick n pay sells rotten foods to customers.

a few weeks ago, I went shopping at pick n pay and purchased some goods, including rotten potatoes. I then notified pick n pay, after two weeks of them finally letting me know and understand that they are not responsible for this and will only, out of good faith, give me R100... WOW!<br> <br> I recently went to do my shopping at Pick n Pay again.. only to find that, again, the potatoes are rotten, as in, there was a liquid substance which gave off a very nasty stink.. I was by then, very frustrated as I would need to return the goods once again.. this time, the manager tell me I should have used the potatoes the same day and they are not responsible for the rotten potatoes!!!! <br> <br> up till today, Pick n Pay has been ignoring my calls and emails..<br> <br> any one out there that can help please!!??

0
Replies (1)
Pick n Pay
Pick n Pay's reply20 Mar 2015, 08:50
Official
Hello HAFID,

Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***