1 reviews | Active since Apr 2016
Pick n pay security guard
this morning i was going some shopping and pick n pay was my last stop, i went into the store to get an basket and then the scanner went off at the time i went in the security guard was checking another womans stuff, but when the scanner went off he also immediately grabbed my mothers keys out of her hand without asking, and said no its not this. The i told him it probably my backpack and the i toke of my backpack so i could unzip it so i could show him what was in my backpack, he then processed to grab my backpack out of my hands an go thru my property everything that was in my backpack was paid for and i had slips for everything i had of me, which i then processed to show him and he without my permission just went thru my bag, and when he could not find what was causing the scanner to go off he said i need to leave my backpack by the front where anyone can just walk off with it if the felt like it. He grab stuff out of my bacpack and checked it, not bother by slip i was showing him. When he thpught he was done violating my privacy of bag he said oh go in, by that i was already treated like an ***** and did not feel very safe at the time so i turned arpund at lefr without completing my shopping, because i was unprepared to go thru an tramatic experience like the again where your privacy can be violated like that. I would be very careful if you are an woman gping into strand square pick n pay, i will be taking this matter futher.
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
