BD
Bongani D
1 reviews | Active since Jan 2026
20 Jan 2026, 22:29
Pick n Pay Scottburgh
I was so disappointed with pick n pay at Scottburgh mall a teller was rude to me. I reported the incident to the supervisor she took my number and promised that someone senior is going to call me this was about three weeks ago but no one has called me. I used to go there every morning,now I find myself having to look for and alternative supermarket because I can't bring myself to ever go there.
Helpful (0)
Replies (3)0
Replies (3)BD
Bongani D's updateReviewer Update
21 Jan 2026, 11:12I urge others who has had a similar experience to consider other supermarkets in the area because management at pick n Pay mall are not interested in making their customers happy,at least if someone called me and told me they have taken disciplinary action against the employee I would have been satisfied.
BD
Bongani D's update21 Jan 2026, 11:12
Reviewer Update
I urge others who has had a similar experience to consider other supermarkets in the area because management at pick n Pay mall are not interested in making their customers happy,at least if someone called me and told me they have taken disciplinary action against the employee I would have been satisfied.
Pick n Pay's replyOfficial
21 Jan 2026, 18:57Hi Bongani,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply21 Jan 2026, 18:57
Official
Hi Bongani,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the poor shopping experience at this store.
We are busy addressing this complaint with our Management Team who will be in touch with you.
Please refer to this reference number : *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist. Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
BD
Bongani D's updateReviewer Update
31 Jan 2026, 05:19I was told a manager by the name of krishnee was going to call me she has not called me pick n Pay Scottburgh mall management you are a bunch of ****s and Hippocrates
BD
Bongani D's update31 Jan 2026, 05:19
Reviewer Update
I was told a manager by the name of krishnee was going to call me she has not called me pick n Pay Scottburgh mall management you are a bunch of ****s and Hippocrates