1 reviews | Active since Jan 2018
Pick n Pay scan prices are more than on shelf
To whom it may concern. I had a very bad experience when I shopped at your Pick n Pay store at Graanendal Durbanville on the 22nd of January 2018. I bought 15 items and noticed that some of the prices scanned are not what the prices were on the shelfs. In total 4 out of 15 items prices were scanned incorrect with the biggest price difference being +-R10 and the others +-R 4 each. I did report it to the manager, Paulina and she blamed the packers who changed the tags and gave me one item for free. My main concern is that I checked and I have spend +-R 90 000 the last year at Pick n Pay and how many times have I paid to much. It is totally unacceptable that 4 out of 15 items being 27% of my purchase prices were incorrect. With that percentage, Pick n Pay has taken a lot of my money and everyone elses money in an ******** way. What is Pick n Pay going to do to fix this problem? I am very concerned and is definitely going to take my bussines somewhere else.
Good day Mark,
Thank you for taking the time to write to us.
Kindly note that we are addressing your concerns with our Management team. and will revert with feedback.
Please accept our sincerest apologies for any inconvenience caused.
Kind Regards
Anwar Mooideen
Good day Mark,
Thank you for taking the time to write to us.
Kindly note that we are addressing your concerns with our Management team. and will revert with feedback.
Please accept our sincerest apologies for any inconvenience caused.
Kind Regards
Anwar Mooideen
