Pick N Pay ****
Pick n Pay ****: A man dressed in the Pick n Pay clothes and name tag, cornered me in PicknPay in Mall@Redds, asking for my Smart Shopper Card, which he inserted in his ipad. He said I can win R50 000. Then he started asking all sorts of questions, eventually wanting my bank details, which I refused. He then took me to the Manager, whereafter it seems that he wanted to open a PnP credit card for me! I was furious and asked him to delete all my detail. I checked it. However, later that night I get a call from PnP headoffice, "responding to my request for a credit card"! This, after I asked that he deleted all my details! What is this, PnP? ******** your customers? This is not acceptable!
Good day Ina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Ina,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at this store.
We view this incident in a very serious light and do not condone this sort of behavior at our stores.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,