CM
Cluadio M
1 reviews | Active since May 2020
15 May 2020, 19:01
Pick n Pay Ruimsig.
Terrible serves as 6pm approaches.... They have like 2 till open long ques. Staff changed and running for the door.... Needed to swap a large block of cheese only to be told no stock. I eventually finished paying for my trolley purchased. I walked over to the cheese and there was the bolck of cheese that was supposedly out of stock. I took a block whent to the queries counter only to be told that she could not help me and that l would need to get bank the que. I don't think so. Store should close entrance at 530.then people will not be treated like cattle.
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Pick n Pay's replyOfficial
20 May 2020, 11:44 Good day Cluadio Mosca,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we could not escalate this since you did not provide us with your number. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we could not escalate this since you did not provide us with your number. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,
Pick n Pay's reply20 May 2020, 11:44
Official
Good day Cluadio Mosca,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we could not escalate this since you did not provide us with your number. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we could not escalate this since you did not provide us with your number. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Best regards,