NJ
Nico J
1 reviews | Active since Jan 2019
24 Oct 2019, 13:58
Pick n Pay Rugby card disastour
I have queried the rugby cards promotion, on when they will be exchanging cards as the issuing at the tills was an ********. No store acknowledge the exchange days as their Head office never advised them, In the interim the promotion ended and I for one sit with incomplete sets of these cards (I am aware of other customers as well). This total ignoring of the issue, will make me look for another retail
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Pick n Pay's replyOfficial
24 Oct 2019, 15:07Good day Nico Thank you for taking the time to address your concerns with us. Kindly accept our apologies for this inconvenience. We are busy addressing your concerns with the promotions team & correspondence will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply24 Oct 2019, 15:07
Official
Good day Nico Thank you for taking the time to address your concerns with us. Kindly accept our apologies for this inconvenience. We are busy addressing your concerns with the promotions team & correspondence will be done via this team. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team